Manulife has announced the appointment of three senior executives in Hong Kong to support its business needs and developments.
Calvin Chiu has been appointed Vice President, Pensions for Greater China at Manulife Asia. He is responsible for developing pension market entry and expansion strategy in mainland China and Taiwan, as well as advising other Asian markets on pension-related matters. Previously he was responsible for executive compensation at Manulife and compensation programmes for Manulife’s Investment Division.
Mr. Chiu joined Manulife in 2010 as Vice President, Global Pensions and Benefits, to oversee the pension and benefits plans of employees, agents and retirees globally. Prior to joining Manulife, Mr. Chiu worked in a major bank and as a consultant for an international consulting firm. He holds a Bachelor of Mathematics degree in Actuarial Sciences from the University of Waterloo in Ontario, Canada and he is a Fellow of the Society of Actuaries.
Edgar Chan has been promoted to Assistant Vice President, Projects, Distribution Operations for Manulife Hong Kong. His prime focus is on implementing strategic distribution projects. He has played a key role in various strategic bancassurance and brokerage initiatives, helped grow Hong Kong’s client base from mainland China and improved sales and service support.
Mr. Chan joined Manulife’s regional office in 2008 as part of its Asia Product Risk Management team. In 2011, he was transferred to the Hong Kong operations to take charge of the technology and operational support for Manulife Hong Kong’s distribution partners including banks and brokers. Prior to joining Manulife, he was an actuary for a major insurance company in Hong Kong. Mr. Chan graduated from the University of Hong Kong with a Bachelor of Science degree in Actuarial Science and is a Fellow of the Society of Actuaries.
Ji-Ye Hwang has been appointed Assistant Vice President, Innovation and Customer Experience for Manulife Hong Kong as part of the company’s drive towards enhancing customer-centricity. In this newly created role, Ms. Hwang is responsible for implementing Manulife’s desired customer journeys through innovation and collaboration with different businesses. This will include forming “affinity partnerships” aimed at fulfilling customers’ retirement, health and family needs.
Ms. Hwang joined Manulife Asia’s human resources department in 2008. She was transferred to John Hancock in the United States as Assistant Vice President, Learning and Development in 2011, responsible for developing management and leadership programmes. She returned to Hong Kong in 2013 as Assistant Vice President of Strategy, Asia to oversee Manulife Asia’s strategic planning process. Before joining Manulife, she was a senior consultant at a global consultancy.
