Backbase will help digitize and streamline the customer lifecycle, including onboarding and origination, as well as to support next-generation experience management.
Uno, which is currently working with the regulators to obtain the necessary licenses, will adopt Backbase's engagement banking platform to automate customer onboarding, account opening, origination and self-service processes, the fintech software provider announced in a statement.
Uno, which is operated by Singapore-based DigibankAsia, is also working with cloud banking provider Mambu and Amazon Web Services, for its rollout in the Philippines.
The Philippines is expected to have the largest market share migration in the Asia Pacific region as more customers move towards digital-first banks – about 80 percent of the population are predicted to open new bank accounts with banks that offer digital services, Backbase said in the announcement.
Regional Growth
Backbase CEO Jouk Pleiter said that its solution has proven itself in other markets, and will help democratize access to digital financial services and products for users in the Philippines and the region.
Earlier this year, following the opening of its APAC headquarters in Singapore, Backbase partnered with Vietnam's TPBank to accelerate digital transformation and transform the bank’s traditional products, services and core banking system.
It also opened a new office in Japan to help banks and financial institutions accelerate their digital transformation, improve customer engagements and optimize data insights as the Japanese market transitions to digital banking.
