Philippines’ Bank of Makati Leverages Technology and Data

Furthering financial inclusion is now a top priority for Bank of Makati and it believes that this goal can now be achieved with the help of data analytics and cloud technology.

Bank of Makati (BMI), the Philippine’s fifth stand-alone thrift bank by assets, is looking to make loans more accessible to customers and help them achieve their financial goals through the use of technology and data.

Known as Qlik Sense, the smart analytical tool can generate personalized reports and detailed dashboards in an instant.

«Qlik dashboards give BMI’s business units access to better insights from customer data, loan success rates, and up-to-date sales performance to make finance more accessible,» BMI said in a press statement Thursday. «The workflows within the Qlik dashboards also enable more efficient, time-saving analysis, contributing to BMI’s 20% improvement in collections.»

Simplified Data Analysis

Data analytics and cloud technology have the power to make finance more accessible and more importantly, drive economic empowerment, Luis M. Chua, president of Bank of Makati said. He believes that Qlik allows the bank’s business units to work more efficiently and understand its customers better through simplified data analysis.

BMI has long recognized that financial inclusivity and accessible banking services require in-depth data analysis and continuous innovation. The bank first adopted QlikView in 2015 and has continued to the next stage of its data journey through the deployment of Qlik Sense in 2021.

The firm also works with IT company Micropinnacle Technology, a partner of Qlik Sense, that provides the bank’s employees with data literacy skills.

Data-first Approach

The importance of inclusive access to finance to a country’s development has seen the financial services sector use data to drive improvements in banking, Geoff Thomas, senior vice president, Asia Pacific and Japan for Qlik said.

«Bank of Makati’s data-first approach using Qlik will help micro and small businesses in the Philippines secure the finance they need to grow,» he added.